The Art of Leadership & Management

Who should attend and objective: 
This course is designed for medium managerial and top management level staff, to be aware with the modern leadership skills and tools within organizations

Understand and apply principles of leadership to effectively lead organizations in achieving defined goals and objectives

Course Duration: 5 days
Course location: Cairo

Course contents:

  • Introduction to Leadership

Intro - course and session outcomes
Define leadership
List characteristics of effective leaders

  • Personal Leadership Philosophy

Prepare a personal leadership philosophy Philosophy

  • Characteristics of Effective Organizations

Describe what makes organizations Organizations effective
Explain the model of organizational leadership

  • Leading Organizations - the foundation

Define purpose, vision, values, mission, goals
Explain how a company goes through the process of translating purpose and vision into measurable obtainable outcomes

  • Leadership Skills – Communicating

Describe the systems approach to communications process in terms of intent, sender, receiver, message, interpretation and feedback
Apply the concept of intent in communications
Select appropriate context and medium for a message
Send clear and consistent verbal and non- verbal messages
Apply techniques of active listening

  • Leadership Skills – Motivating

Analyze a situation involving a person who is not performing up to standard
Explain the following motivation theories: Expectancy, Maslow's Need Hierarchy, Herzberg's Two-Factor Theory, Goal Setting, Job Characteristics, Reinforcement
Explain the relationships among motivation, performance, and satisfaction
Develop a motivational plan for each person who reports to you

  • Leadership Skills - Decision Making

Describe the factors which influence decision quality and commitment
Define decision-making processes in terms of subordinate involvement
Describe the circumstances which affect the amount of subordinate participation indecision-making
Define an effective decision in terms of quality and commitment of those who must execute it

  • Leadership Skill - Decision Making Continued

Apply Vroom's Normative Model of Decision Making

  • Managing Conflict

Contrast the three different assumptions about conflict in terms of the implications when each is applied to an organizational conflict situation
Describe the five general approaches to conflict management
Explain how to apply the four steps for conflict resolution
Describe the techniques for establishing a win/win environment

  • Managing Change

Describe the 8 most common mistakes made by organizations trying to implement major change initiatives> Describe the method for avoiding each of the 8 most common mistakes when implementing change in organizations
Explain Force Field Analysis and how it can be applied when analyzing measures to take when implementing organizational change efforts
Describe the conditions that cause people to resist change
Describe the conditions that cause people to support change
Describe how leaders can reduce resistance to change

  • Building Teams & Trust

Contrast teams and groups> Describe the costs and benefits of teams
Describe when it is appropriate to use teams rather than individuals to achieve a task
Describe the characteristics of an effective team
Describe the stages of team development
Define trust
Describe the trust barrier
Explain the three conditions that contribute to trust in organizations

  • Coaching

Articulate performance expectations clearly> Determine the competencies required for meeting expectations
Assess an individual's competencies compared to those desired
Conduct a participative coaching session to determine actions needed for improvement
Develop a coaching support plan to assist a subordinate

  • Developing Others

Describe the various avenues available to develop others
Describe development opportunities in your organization
Develop a plan to develop a subordinate

  • Building an Ethical Organization

Describe how people develop ethically> Assess the ethical climate of your organization
Develop a plan to increase ethical behavior in your organization